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Frequently Asked Questions

Webapp stores your family tree online so you can access it from any device, offers cloud backup, and supports features like photo uploads.

Extension runs inside your browser and stores all data locally for greater privacy, allows offline use, and includes features like password protection and local backups.

Choose the Webapp for cloud convenience and multi-device access, or the Extension if you prefer private, offline, browser-based storage.

No, you shouldn’t purchase the Webapp plan(s) for that. They are intended to be used for building a family tree on this website.

If you only want to use our browser extension, please choose the Extension plan(s).

Once your subscription's free trial ends, you will be charged by our payment processor. You may cancel at any time before your next billing cycle to avoid additional charges.

Yes, you can cancel subscription anytime through the Billing section.